PROFINANCE

The front and middle office system (FAMOS) module is used by business introducers (e.g. brokers and dealers) and finance company operators (e.g. branches, customer service centres, credit underwriting function etc.).

FAMOS is a point of sale and proposal processing module for leasing and retail loan origination.

To see the Front Office demo click here

FAMOS is a flexible, easy to use quotation and proposal processing system offering business partners and finance company staff a wide range of functional features for the easy simulation, management, underwriting and acceptance of financial proposals.

Prospecting and quotation (POS)

Used as a customer-facing sales tool, FAMOS enables the business partner or sales operator to simulate a financing plan or a renting contract, with or without associated services, with flexible quotation modelling capability:

• Prospect and customer management with ability to capture prospect details and/or select from existing customer database
• Asset/vehicle configuration utilising selection from asset data repositories where available
• Financial product and value added product (e.g. insurance) selection
• Quote modelling including the ability to compare multiple quotes based on different products and/or assets
• Discreet display of business partner rate, pricing and commission
• Auto-scoring and risk-based pricing supported
• Local document printing (quote and proposal)
• Notes capability

FAMOS POS enables fast, customer-facing quotation modelling

Proposal processing

Once the quote simulation phase is completed, the business partner or sales operator will save the chosen quote and capture all the relevant additional information necessary to submit the proposal for credit and risk assessment.  The proposal process is subject to validation of mandatory data (pre-defined):

• Asset details including delivery schedule
• Customer details including addresses, employment and bank details
• Financial product and service details
• Legal requirements relating to the sale of insurance products (demands and needs)

Middle office module

The FAMOS middle office function is based around a series of user defined work queues designed to manage the manual credit underwriting process and progress proposals to acceptance, payout and activation.  Functionality includes:

• Auto credit scoring with ability to trigger auto accept, referral and auto-reject
• User defined workflow for progressing manual underwriting process and status review including special investigation functionality
• Notes capability
• Local agreement printing
• Payout and contract activation management
• Financial product, value added product and dealer package administration
• User administration
• Web portal personalisation

Middle office functions are designed for the fast turnaround of automated and manual credit applications  

Proposal Express module

The Proposal Express module is a fully customisable version of FAMOS quotation and proposal processing allowing the process to be tailored according to the requirements of different business types and simplified markets.  It is possible for the system administrator to fully configure the data capture screens to determine which data needs to be captured and in which order.

Proposal Express has been developed for the specifc needs of emerging markets offering a simplified version of the quotation and proposal process to meet the needs of the target market.